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Terms & Conditions


Deposits

50% of Total Tariff regardless of season.

Date Changes

1.Low season
•  At least 14 days notice – $30.00 admin fee
•  13 days or less notice – See Cancellations

2. High Season
•  At least 60 days notice – $30.00 admin fee
•  59 days or less notice – See Cancellations

Cancellations

We do not issue refunds due to bad weather; including any inconvenience or complication caused by a bad weather, or significant threat of a bad weather. Weather is by nature unpredictable and clients are encouraged to purchase travel insurance to protect their vacation investment.

1.Low season

  • Cancellation of at least 14 days notice - refund of deposit less $50.00
  • Cancellations made with 14 days or less notice - loss of deposit

2. High Season

  • Cancellation of at least 60 days notice - refund of deposit less $50.00
  • Cancellations made with 59 days notice but with more than 30 days notice - loss of deposit
  • Cancellations made within 30 days notice - full value of the tariff unless and until the premises are re-let. If the premises are re-let, loss of deposit.

3. No Shows

  • Full value of the tariff regardless of season.

Check In - Check Out

Check in at the Rainbow Sea Resort is from 2:00PM on the day of arrival. Departing guests MUST vacate apartment by 10:00AM on the day of departure.

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Contact

Rainbow Sea Resort
3 Ocean View Pde,
Rainbow Beach
QLD 4581 Australia
Tel. (+61) 7 5486 3555
FREE Call: 1800 833 588
Email: holiday@rainbowsea.com.au

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